Never pick-up glasses in bouquets, avoid glass-to-glass contact.

Never put silverware in glasses. Bus glasses directly into divider racks, or sort items in bus tray.

Never stack glasses.

Never use a glass as an ice scoop - use a plastic scoop instead.

Never overload a bus tray. Dump ice out of glasses, then sort items in bus tray.

Never put cold glasses into a warm dishwasher -- avoid thermal shock..

Neverplace recently washed glasses into service. Let glasses stand long enough to reach room temperature.

Avoid contact between glass and beer tap.

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